Pristova
c/o Crestline Dynamics LLC

TERMS OF SERVICE

This website is operated by Pristova c/o Crestline Dynamics LLC. Throughout the site, the terms “we”, “us” and “our” refer to Pristova c/o Crestline Dynamics LLC. Pristova c/o Crestline Dynamics LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least age of majority in your state or province of residence, or that you are the age of majority in your state or province or residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose or may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree to not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Information Communications - By providing us your telephone number, you agree that we can send you, regardless of dialing technology utilized, informational alerts concerning your inquiry or purchase at the telephone number you provided. Such informational alerts can include, but are not limited to, purchase confirmations, shipping notifications, and notifications that a transaction you commenced is not complete (e.g. you have left items in your shopping cart without successfully completing the checkout process). For the avoidance of doubt, the parties expressly agree that the foregoing examples constitute informational communications, and not telemarketing messages.

Marketing Communications - By signing up for email, text messages and Facebook notifications, you agree to receive periodic and recurring marketing messages and alerts from us at the cell number provided when signing up. Consent is not a condition of any purchase. Message & data rates may apply.

To opt out of text messages, reply STOP or STOP ALL. Text HELP for help.

Carriers are not liable for any delayed or undelivered messages.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tolls “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comment’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous, otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operations of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comment posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

For more details, please review our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitations, pricing information, except as required by law.

No Specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent t=or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We don't warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at you sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall the company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any to your use of the service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for the consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Crestline Dynamics LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party dues to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provisions of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern you use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Florida.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time of this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Services constitute acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

We are here to assist you 24/7 with any billing questions. You can reach us by using any of the following methods:

Email: [email protected]

Phone: +1 888 883 5682

United States Location:
Crestline Dynamics LLC

65 Valley View Rd Heber Springs, AR 72543, USA

Returns Department:
2345 Vauxhall Road, Union, NJ 07083, USA

SECTION 21 – BILLING INFORMATION

Charges on your card for purchases will appear as:
Pristova

SECTION 22 – RETURN ADDRESS

Returns Department:
2345 Vauxhall Road, Union, NJ 07083, USA

SECTION 23 – RETURN POLICY

If you are not completely satisfied with your purchase – we are offering you a 30-day guarantee on all purchases. Simply send the item(s) back to us for a full refund or replacement, less shipping & handling.

To be eligible for a return and fill refund, your item must be in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require that you include a note with the following information:

- Full Name

- Email address used to purchase your order

SECTION 24 – REFUNDS

REFUNDS: (If applicable). Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 – 10 business days. If for some reason your return arrives in unacceptable condition, we will notify you by email that your return was rejected.

LATE OR MISSING REFUNDS: (If applicable) If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at:

Email : [email protected]

Phone : +1 888 883 5682

SECTION 25 - EXCHANGES

EXCHANGES: (If applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, call or email us with the contact information above and send your return package to the following address below:

Pristova
c/o Crestline Dynamics LLC
Attention: Returns Department
2345 Vauxhall Road, Union, NJ 07083, USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

SECTION 26 – TRACKING

At Pristova, we strive to provide you with the best shipping options to ensure a seamless and efficient delivery experience. To achieve this, we utilize advanced artificial intelligence (AI) technology to select from a diverse range of carriers, including UPS, USPS, FedEx, and DHL. Our AI system dynamically assesses various factors, such as rates and transit times, to determine the most optimal shipping method for your location.

Shipping Options:

2-Day Shipping - $14.95:
Delivers within 1-2 business days for swift and expedited service.

Priority Shipping - $9.95:
Delivers within 2-4 business days for a balance of affordability and reasonable transit time.

Free Shipping - $0.00:
Delivers within 5-7 business days at no additional cost to you.

Tracking Your Order:
Once your order is shipped, you can easily track its progress through the carrier's website or by visiting 17track.net/en. This ensures that you stay informed about your package's location and estimated delivery time.

Note:
Please be aware that business days do not include weekends or public holidays. The shipping options and carriers available may vary based on your location.

We are committed to providing you with a hassle-free and reliable shipping experience. If you have any questions or concerns regarding your shipment, feel free to reach out to our customer support team at [email protected] or +1 888 883 5682.

All-In-One Package Tracking:
This all-in-one tracking tool supports over 1500+ carriers and 120+ airlines worldwide. If you are unsure which carrier your package was sent to, you are free to use this tracker or you can use the individual carrier sites below.

https://www.17track.net/en

Individual Carriers We Utilize:

UPS: https://www.ups.com/WebTracking/track?loc=en_us

USPS: https://www.usps.com/

FEDEX: https://www.fedex.com/apps/fedextrack/

DHL: https://www.dhl.com/us-en/home.html?locale=true

Note:

Please be aware that business days do not include weekends or public holidays. The shipping options and carriers available may vary based on your location.
We are committed to providing you with a hassle-free and reliable shipping experience. If you have any questions or concerns regarding your shipment, feel free to reach out to our customer support team at [email protected] or +1 888 883 5682.

Thank you for choosing Pristova!

SECTION 27 - DISPUTE RESOLUTION

PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. EXCEPT WHERE PROHIBITED BY LAW. YOU AGREE THAT ANY CLAIM THAT YOU MAY HAVE IN THE FUTURE MUST BE RESOLVED THROUGH FINAL ANO BINDING CONFIDENTIAL ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY. THE RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT. SUCH AS DISCOVERY OR THE RIGHT TO APPEAL MAY BE MORE LIMITED OR MAY NOT EXIST. YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

General

Arbitration is a manner of resolving a “Claim” without filing a lawsuit . “Claim" means any dispute between you, Pristova, or any involved third party relating to your account, your use of the Website, your relationship with Pristova. these Terms, or the Privacy Policy. This includes any and all claims that relate in any way to your use or attempted use of the products, and any act or omission by Pristova , or any third party related to your use or attempted use of the products. You, Pristova. or any involved third party may pursue a Claim. Pristova. agrees to final and binding confidential arbitration should it have any Claims against you. Likewise, you agree to final and binding confidential arbitration should you have any Claims against Pristova. By agreeing to arbitrate. you waive the right to go to court and agree instead to submit any Claims to final and binding confidential arbitration. This arbitration provision sets forth the terms and conditions of our agreement to final and binding confidential arbitration and is governed by and enforceable under the Federal Arbitration Act (the "FAA"), 9 U.S.C. §§ 1-16. as amended. .

Exceptions

Notwithstanding the foregoing, and as an exception to final and binding confidential arbitration. you and Pristova both retain the right to pursue. in small claims court. any claim that is within that court's jurisdiction and proceeds on an individual (non-class) basis, including overdue account matters within the small claims court's jurisdiction. Pristova will not demand arbitration in connection with any individual claim that you properly file and pursue in a small claims court. so long as the claim is and remains pending in that court. The following claims shall not be subject to final and binding arbitration and must be adjudicated only in the state or federal courts located in New York, New York: (i) any dispute, controversy. or claim relating to the infringement or validity of our proprietary rights, including without limitation. trademarks. service marks, trade dress, copyrights. trade secrets, or patents; or (ii) an action by Pristova for temporary, preliminary, or permanent injunctive relief, whether prohibitive or mandatory, or other provisional relief. against you for breach or threatened breach of this Agreement. You expressly agree to refrain from bringing or joining any claims that are excluded from final and binding arbitration pursuant to this subsection "b" in any representative or class-wide capacity, including but not limited to bringing or joining any claims in any class action or any class-wide arbitration. Small claims matters may be filed in any small claims court with personal and subject matter jurisdiction over the parties. For all other matters excluded from final and binding arbitration by this subsection "b," the parties consent to exclusive jurisdiction and venue in the state and federal courts located in New York, New York. and forever waive any challenge to said courts' jurisdiction and venue.

Required Pre-Dispute Procedures

We acknowledge and agree that before initiating any Claim against the other, we agree to first contact the other with a written description of the dispute. which shall include all relevant documents and information, and the proposed resolution. You may send the written description of any dispute you have with us by [email protected] will contact you by letter at the billing address you provided to us or at the email address you provided to us. You agree to negotiate with Pristova or its designated representative in good faith about your problem or dispute. If for some reason the dispute is not resolved within 60 days after receipt of the written dispute, we agree to the dispute resolution provisions below.

Commencing Arbitration

You and Pristova agree to commence any arbitration proceeding within 1 year after the Claim arises (the 1 year period includes the required pre-dispute procedures set forth above) and that any arbitration proceeding commenced after 1 year shall be forever barred. Arbitration location For your convenience, the arbitration may be conducted in the federal district where you reside. It may be held by telephone or through written submissions if both you and Pristova agree.

Organization, Rules and the Arbitrator

We each agree that any and all Claims other than those exempted under subsection -b" above shall be submitted to final and binding confidential arbitration before a single arbitrator of the American Arbitration Association ('"AAA"). Either party may commence the arbitration process by submitting a written demand for arbitration with the AAA, and providing a copy to the other party. within the time period set forth in subsection "d" above. The arbitrator shall be selected by agreement of the parties or. if the parties cannot agree, chosen in accordance with Rules of the AAA. The arbitration will be conducted in accordance with the provisions of the AAA's Commercial Dispute Resolutions Procedures. Supplementary Procedures for Consumer-Related Disputes. in effect at the time of submission of the demand for arbitration. The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation. construction. validity. applicability, or enforceability of these Terms, the Privacy Policy. and this arbitration provision. The arbitrator shall have the exclusive and sole authority to determine whether this arbitration agreement can be enforced against a non-signatory to this agreement and whether a non-signatory to this agreement can enforce this provision against you or Pristova.

Fees

For your convenience, Pristova will pay all of the filing costs for the arbitration, including the fees charged by the arbitrator. The parties shall each pay their own additional fees. costs. and expenses. including. but not limited to. those for any attorneys, experts, documents, and witnesses.

Governing Law and Award

The arbitrator shall follow the substantive law of the State of New York without regard to its conflicts of laws principles and may order any relief if permitted by law. The arbitrator may award any form of individual relief, including permanent injunctions and punitive damages. so long as they are in accordance with applicable Law and not otherwise excluded by these Terms. The arbitrator may award costs or fees to a prevailing party. but only if the law expressly allows it. Nothing herein shall be construed to limit the arbitrator's ability to award remedies provided by applicable law. Any award rendered shall include a confidential written opinion and shall be final, subject to appeal under the FAA. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Enforceability

This provision survives termination of your account or relationship with Pristova, bankruptcy, assignment, or transfer. If the class action waiver is deemed unenforceable (i.e .. unenforceability would allow arbitration to proceed as a class or representative action), then this entire arbitration provision shall be rendered null and void and shall not apply. If a portion of this arbitration provision (other than the class action waiver) is deemed unenforceable. the remaining portions of this arbitration provision shall remain in full force and effect.

Miscellaneous

Failure or any delay in enforcing this arbitration provision in connection with any particular Claim will not constitute a waiver of any rights to require arbitration at a later time or in connection with any other Claims except all Claims must be brought within the 1 year limitation period set forth above. This provision is the entire arbitration agreement between you and Pristova and shall not be modified except in writing by Pristova.

Amendments

Pristova reserves the right to amend this arbitration provision at any time. Your continued use of the Website, purchase of a product on or through the Website, or use or attempted use of a Pristova product, is affirmation of your consent to such changes. Should the changes to this arbitration provision be material, Pristova Tl,I will provide you notice and an opportunity to opt-out. Your continued use of the Website. purchase of a product on or through the Website, or use or attempted use of a Pristova product, is affirmation of your consent to such material changes.

YOU UNDERSTAND THAT YOU WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT. TO HAVE A JUDGE OR JURY DECIDE YOUR CASE, ANO TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION, HOWEVER, YOU UNDERSTAND AND AGREE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH BINDING. FINAL. AND CONFIDENTIAL ARBITRATION.

You have THE RIGHT TO OPT-OUT OF THIS ARBITRATION PROVISION WITHIN thirty (30) days from the date that you PURCHASE, USE, OR ATTEMPT TO USE A PRODUCT PURCHASED ON OR THROUGH THIS WEBSITE (WHICHEVER COMES FIRST) BY WRITING TO Pristova AT [email protected], FOR YOUR OPT-OUT TO BE EFFECTIVE, YOU MUST SUBMIT A SIGNED WRITTEN NOTICE IDENTIFYING ANY PRODUCT YOU PURCHASED, USED OR ATTEMPTED TO USE WITHIN THE 30 DAYS ANO THE DATE YOU FIRST PURCHASED, USED OR ATTEMPTED TO USE THE PRODUCT. If more than thirty (30) days have passed. you are not eligible to opt out of THIS PROVISION ANO YOU MUST PURSUE YOUR CLAIM THROUGH BINDING ARBITRATION AS SET FORTH IN THIS AGREEMENT.

SECTION 28 - MEMBER REWARDS PROGRAM

By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $19.99/$24.99/$29.99/$34.99 or $39.99 (depending on selection at checkout) for your first month's membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first month’s membership. All subsequent billing will be $19.99/$24.99/$29.99/$34.99 or $39.99 (depending on selection at checkout) monthly. Every month, product(s) valued at a minimum of $50.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $40 in store credit (depending on selection at checkout) with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as Pristova on your credit card statement.

Tier 1 Program : By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $19.99 for your first months membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first months membership. All subsequent billing will be $19.99 monthly. Every month, product(s) valued at a minimum of $20.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $20 in store credit with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as Pristova on your credit card statement.

Tier 2 Program : By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $24.99 for your first months membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first months membership. All subsequent billing will be $24.99 monthly. Every month, product(s) valued at a minimum of $25.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $25 in store credit with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as Pristova on your credit card statement.

Tier 3 Program : By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $29.99 for your first months membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first months membership. All subsequent billing will be $29.99 monthly. Every month, product(s) valued at a minimum of $30.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $30 in store credit with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as Pristova on your credit card statement.

Tier 4 Program : By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $34.99 for your first months membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first months membership. All subsequent billing will be $34.99 monthly. Every month, product(s) valued at a minimum of $35.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $35 in store credit with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as Pristova on your credit card statement.

Tier 5 Program : By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $39.99 for your first months membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first months membership. All subsequent billing will be $39.99 monthly. Every month, product(s) valued at a minimum of $40.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $40 in store credit with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as Pristova on your credit card statement.

SECTION 29 - SUBSCRIBE AND SAVE PROGRAM

When you subscribe to our optional “Subscribe and Save” program at checkout, you will be eligible to save 20% on all future shipments of the subscribed products. However, for your initial purchase, you will be charged the full price.
The duration of your subscription will depend on the number of units purchased today. For each unit purchased, the subscription will start 30 days from the date of the initial sale. For example, if you purchase two units, the subscription will start 60 days from the initial sale date, and so on.
The program price for your subscription will be calculated based on the purchase price today, minus the 20% discount. This price will remain locked for the duration of your subscription.
You will receive billing reminder emails 5 days and 3 days before the scheduled payment date. The payment will be automatically charged to the same card used for the initial purchase, unless you provide alternative payment instructions.
Please ensure that your payment information is accurate and up-to-date to avoid any disruptions in your subscription service.
You are free to modify or cancel your subscription at any time. To do so, please contact our customer service team via phone or email, and they will assist you with the necessary changes.
Any modifications made to your subscription will take effect from the next billing cycle, while cancellations will stop future shipments and charges from occurring.
Your subscription will continue until you decide to cancel it. There are no fixed terms or minimum commitments, giving you the flexibility to enjoy our program as long as you wish.
Please note that the duration of your subscription will not be affected by any pauses or temporary suspensions you may request.
We reserve the right to make changes or updates to the Subscribe and Save program at our discretion. However, any modifications will be communicated to you in advance via email or through our website.
The Subscribe and Save program is available to customers within the United States. Customers outside this area may not be eligible for the program.
We reserve the right to terminate or suspend any subscription that violates these terms and conditions or the company's policies.
These terms and conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflicts of law principles.
By redeeming this offer at checkout and subscribing to our program, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please don't hesitate to contact our customer service team.

COVID-19

Due to challenges related to Covid-19, receipt of your order may take a little longer than normal. Kindly trust and be patient as all essential employees (at our warehouse, UPS, USPS and FedEx) are working hard and doing their best to get packages to our customers during these difficult times! Your order will be delivered, but may be delivered later due to local and global restrictions by postal carriers.

Due to these delays we have experienced an overwhelming amount of calls, emails and chats and kindly ask for your patience and trust your order will be delivered. Once your order has been shipped you will receive an email with all your tracking information.

Still Need Help?

If you are looking for more information or need help with your order then our award winning customer service agents are standing by to assist you!

Contact Us

Email: [email protected]

Phone: +1 888 883 5682

United States Location:
Crestline Dynamics LLC
65 Valley View Rd Heber Springs, AR 72543, USA

Returns Department:
2345 Vauxhall Road, Union, NJ 07083, USA

Our products have not been evaluated by the U.S. Food and Drug Administration or Health Canada. Our products are not intended to diagnose, treat, cure, or prevent any disease.